Kelly Inn West Yellowstone

We received great customer service at check-in with Steve. He gave up his own parking space as he was about to leave for the night. It was very busy and spots were taken. Steve also provided us with some clips to use on the curtains in the room to block out any light. Provided coffee in the lobby entrance is really good. This is a great location for visiting Yellowstone. It's just a block away from the visitor center and the park west entrance road. There's also lots of shopping and restaurants nearby.

The staff were amazing. From the moment we entered, we were pleasantly greeted with a smiling face. Check in was a breeze & the front desk staff was very helpful with restaurant recommendations. We requested a single King room & was surprised to find TWO king size beds (very comfy) with an abundance of pillows. The property is located perfectly right outside the West entrance to Yellowstone National Park. Breakfast was good with many options, & amenities were great. We loved that the hotel (first floor) had 2 entrance/exit doors. We were able to park right outside our room & exit through the rear entrance for everything. Made loading & unloading our luggage very convenient. Also, perfectly situated inside the city of West Yellowstone which made walking to shops & restaurants very simple. We were pleased to find the city police post directly behind the hotel, which made us feel very safe.

The room was spacious and comfortable, and the hotel’s location near the town center made it convenient to access various attractions. Additionally, there was ample parking available.

The location of the Kelly Inn to the West entrance of Yellowstone National Park and to the Tesla Supercharger (both literally blocks / walking distance away) was exceptional. The included hot breakfast buffet (scrambled eggs, Sausage link, roasted potatoes, pancake machine, and other assorted continental breakfast items) was above par and better than other hotels that provide the same type of offering. The room was spacious and clean with very comfortable beds and AC for a great night's sleep.

Property is well maintained, neat and clean. I haven’t seen even 4 star facilities having such services. Highlight of the trip was help desk support. Derek at the helpdesk shared all the details starting from food to must visit spots within Yellowstone National Park. Can’t thank enough Derek for sharing all the details and timely followed to check if any help or support required.